Retail · BC & Alberta · 50+ stores

Tom Harris Cellular

Tue practice with Andrew Wed live demos Thu live · Farid morning

Agents ready

4

Store, after-hours, SMB, manager

Channels

Voice · SMS

One desk for every line

Suggested demo path

    Why this account

    Inside your contracts, right up to the edge

    Every agent here runs inbound, internal coaching, or consented welcome and quality-check calls. Max asks before any offer and hands interest to your team. No cold AI outbound.

    We know where the line isDiagram of the line. Green, open to use: Support lines, answered fast; Customers who said yes; Calls customers ask for. The edge, where we work with care: ask before any offer, and a warm hand-off to a person. Then a hard line. Past it, in red: AI cold calls, which we don't make. OPENTHE EDGEOVER THE LINE Support lines, answered fast Customers who said yes Calls customers ask for Ask beforeany offer Warm hand-offto a person THE LINE AI cold callsWe don't make them. We know where the line isDiagram of the line. Green, open to use: Support lines, answered fast; Customers who said yes; Calls customers ask for. The edge, where we work with care: ask before any offer, and a warm hand-off to a person. Then a hard line. Past it, in red: AI cold calls, which we don't make. OPENTHE EDGEOVER THE LINE Support lines, answered fast Customers who said yes Calls customers ask for Ask before any offer Warm hand-off to a person THE LINE AI cold callsWe don't make them.
    We know where the line is. We work right up to it, and stop there.

    Principles, not legal advice. Rules differ by country, state and province, and your counsel has the final say.

    Agents

    Live lines for this dealer

    Instruction desk

    Take it to the Max

    Tell Max how your agents should sound and what they should know. Talk or type - Max drafts a clear change request for ops. Nothing goes live from this chat alone.

    Use the Max dock (bottom-right) to talk or type. Switch demo account in the rail - Max stays aware of which dealer you are coaching.

    Spend to date (MTD)

    $0

    Current period · illustrative demo

    This week vs last

    -

    Demo comparison

    Remaining demo credit

    $0

    Soft ceiling for this walkthrough

    Usage trend

    Last 8 weeks · illustrative

    Breakdown

    Voice, SMS, and AI sessions

      Soft claims - demo rates and volumes, not billing truth. Not a live billing sync.

      Campaign cost estimator

      N calls x avg minutes x rate - circa $Y. Optional SMS.

      Campaign costs circa $0

      Invoices

      Demo ledger · download PDF or CSV. Not live invoices.

        Cut / splice filters are client-side demo. Export statement for a printable period summary.

        Max suggestions

        Industry-backed tips

        Considered guidance - studies vary. Sources named with links. Tie offers to Take it to the Max chips.

        Usage alerts

        Demo thresholds - notify when spend nears credit

        %

        Demo alert status

        Pause auto-pay

        Demo toggle - does not touch a real processor

        Auto-pay on · usage (demo)

        Cost control tips

        Account-specific · pair with Max coaching

          Shorter, clearer instructions often cut talk-time. to tweak tone and pacing.

          Demo rates (assumptions)

            These are walkthrough unit rates for the room - not a live invoice and not a quote.

            Analytics

            Live TAG demo calls: transcript, short summary, playback when recorded.

            Demo analytics. Soft claim.

              Select a call to read the transcript.